Touch Nook Glowlight spontaneous factory reset

apastuszak · 11-10-2014, 12:08 AM

My wife went to use her Nook Glowlight just a few minutes ago, and it appears the unit has factory reset itself.

She just went through the setup wizard and had to get on wifi and register the device with B&N.

Has this happened to anyone else?

sdow1 · 11-15-2014, 06:13 PM

this happened to me as well - just went to read my book (hadn't opened my nook in a few days, so it's possible that it actually happened at the same time as your wife), and I had to go through the setup wizard, and all of my side loaded books had disappeared from the device. It's also reset to 1.3.0 although it had previously updated to 1.3.1.

I wasn't home and luckily there was a TWCwifi network accessible so that I could re-register the device to even figure out what was going on.

DuncanWatson · 05-06-2015, 01:54 PM

I had this happen to me. It happened to me just last week while in Vegas which is annoying as it is hard to get a glowlight on the Internet in Vegas.

11-10-2014, 12:08 AM	#1
apastuszak Evangelist Posts: 456 Karma: 125599 Join Date: Feb 2011 Location: Bensalem, PA Device: Kindle Paperwhite, nook Glowlight Plus, Apple iPad Air 2	Nook Glowlight spontaneous factory reset My wife went to use her Nook Glowlight just a few minutes ago, and it appears the unit has factory reset itself. She just went through the setup wizard and had to get on wifi and register the device with B&N. Has this happened to anyone else?

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11-15-2014, 06:13 PM	#2
sdow1 Connoisseur Posts: 55 Karma: 10 Join Date: Apr 2010 Location: new york city Device: nook, ipad	this happened to me as well - just went to read my book (hadn't opened my nook in a few days, so it's possible that it actually happened at the same time as your wife), and I had to go through the setup wizard, and all of my side loaded books had disappeared from the device. It's also reset to 1.3.0 although it had previously updated to 1.3.1. I wasn't home and luckily there was a TWCwifi network accessible so that I could re-register the device to even figure out what was going on.

05-06-2015, 01:54 PM	#3
DuncanWatson Kindle Convert Posts: 190 Karma: 62704 Join Date: Apr 2010 Location: Woodinville, WA, USA Device: Kindle Paperwhite, Nook (all)	I had this happen to me. It happened to me just last week while in Vegas which is annoying as it is hard to get a glowlight on the Internet in Vegas.

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