[gforgiraffe39935]

I hated to do it, but I had to file a police report for the first time in my life after I had a stolen electronics package this year. FedEx claimed the package was delivered with photos and no responsibility beyond that, and the vendor would not honor a refund for theft of package until I filed a police report.

I would see BN if they would unblock your account if you supplied a police report declaring property theft of the items in question. It is an annoyance, but perhaps necessary to get your account in order.

After that, I would liberate my books, close my BN credit card and shop from BAM, Amazon or Half Price Books. BAM has all the good rewards that BN used to have anyway. Amazon have re-introduced dozens of digital newstand reads through their Kindle Unlimited subscription, and if you can liberate your Nook eBooks, you can upload them to Amazon's servers to read on your Kindle or Google Drive to read on your Kobo Sage.