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Originally Posted by Sirtel
Eh. There are other places to buy ebooks. Why bother with B&N? They have had this "sorry, but we don't care" attitude for a long time.
BTW, I don't understand your delivery services. It would be inconceivable here to leave a package at the outer door of an apartment building. No company would ever do that.
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It's common practice in the states. Some walk-up apartment types have mail boxes in a shared lobby, where many times packages are just sat on the floor. My daughter lived for a short time in an apartment complex where all doors were on outside walkways.
Every single package they received that December was stolen, every single Christmas gift they ordered from Amazon. Amazon made it right, and they moved the following spring. They had a door video camera, the packages were all taken within minutes of being dropped off.
We are fortunate now to live in a neighborhood that isn't troubled by porch pirates. But it is a real problem in many areas. They follow the delivery trucks around, and snag the packages.